We typically process and ship orders within 1-2 business days. Standard shipping times vary depending on your location. 

AUS SHIPPING - Your order will be sent via Auspost Express (2-3 business days)

INTERNATIONAL SHIPPING - Your order will be sent via Auspost International Express or Standard (allow 5-12 business days)

You will have received a confirmation email once your order has been shipped, which includes the tracking. Please check your spam or junk folder if you can’t locate the confirmation email in your inbox. If you have any further questions, please contact us.

We offer a 30-day return policy for items in new, unused condition. If you are not satisfied with your purchase, please contact our customer support team (info@venom-co.com) to initiate a return.

We do not cover return shipping of your items. We do not offer returns on sale items. 

Please note that certain conditions and exclusions may apply. You can find more information on our Returns & Refunds page.

Yes, we offer international shipping to select countries. 

All final sale items are not eligible for a refund, exchange, or store credit.

We accept major credit cards (Visa, Mastercard, American Express), Afterpay as well as PayPal for secure and convenient payment.